vRealize Automation managed services#
Rackspace provides support to keep the vRealize Automation add-on available and functioning correctly. Rackspace ensures that the vRealize Automation appliance and the vRealize Automation IaaS server are running, as well as each service provided by the appliance and vRA IaaS server.
Rackspace is not responsible for creating catalogs, services, blueprints, and other items in vRealize Automation. If you need assistance with such items, contact your account team for information about our professional services.