While many organizations spend an enormous amount of money on the technology aspects of their application modernization, few take the time to look at the processes that drive the technology. Rackspace Business Process Transformation services apply our functional expertise to refine and develop processes aligned to the customer's business goals — helping to shorten timelines, increase capabilities and maximize application effectiveness. Our experts will evaluate the current business processes, align them to the business objectives, and define and implement future state processes.
|What we do||What it means for our customers|
|Review business objectives and compare them to current results||Updated processes to support the new business model and technical capabilities|
|Review the current organization (operating model, processes, culture, skillset) and benchmark them versus industry standards||Reduced risk in process execution based on industry expertise and best practices|
|Identify shortfalls and areas for process improvement||Increased focus, with a prioritized list of challenges that need to be addressed|
|Outline a set of initiatives the organization can pursue to better achieve their business objectives||An initiative roadmap focused on driving quick wins and return on investment|
|Implement new processes, train staff, and ensure functionality||Improved application adoption rates|
Business Process Assessment
Our Rackspace industry consultants, process engineers and solutions and technology architects leverage best practices to conduct a full business process review to evaluate the customer's current state and identify pain points, determine future-state processes that align with both business goals and technology goals, and recommend supporting technology and an architecture that fits those new processes.
Process Transformation Services
Once we have identified process improvement opportunities our experts will implement the new processes, align with technology, train staff and ensure functionality.