Patching and upgrading#
Rackspace periodically patches or upgrades the various Rackspace-provided services in your RPC-VMware environment. These services are patched or upgraded to the most recent Rackspace-supported version as needed and to address critical vulnerabilities.
Rackspace aims to obtain consent before patching or upgrading the environment to ensure that actions are performed at a convenient time for you. This process does not require any scheduled downtime for virtual systems deployed by you in your environment, but it might temporarily impact the availability of the various user interfaces and APIs of the RPC-VMware services. The patching or upgrade of hosts might affect the performance of virtual systems deployed by you in your environment if the patch or upgrade requires a host to be restarted. Performance should return to normal when host patching or upgrading is complete.
Rackspace must be able to place ESXi hosts into maintenance mode in order to patch your RPC-V environment. Any configuration that you create that prevents this may be removed. Speak to your support team for more details.