Patching and upgrading#
Rackspace will periodically patch or upgrade the various Rackspace-provided services in your Rackspace Private Cloud powered by VMware (RPC-VMware) environment. These services will be patched or upgraded to the most recent Rackspace-supported version as needed and to address critical vulnerabilities.
Rackspace will try to obtain your consent before patching or upgrading the environment to ensure that actions are performed at a convenient time for you. This process will not require any scheduled downtime for virtual systems deployed by you in your environment, but it might temporarily impact the availability of the various user interfaces and APIs of the RPC-VMware services. The patching or upgrade of hosts might affect the performance of virtual systems deployed by you in your environment if the patch or upgrade requires a host to be restarted. Performance should return to normal when host patching or upgrading is complete.