NSX spheres of support#
The NSX appliance and all supporting infrastructure are supported by Rackspace. Internally, we use Rackspace Monitoring to monitor the health of the NSX appliance. The support of the underlying networking of the NSX environment is also supported by Rackspace.
The following table outlines customer and Rackspace responsibilities related to NSX.
| Rackspace | Customer | |
|---|---|---|
| Registering NSX Manager with vCenter | x | |
| Licensing of NSX | x | |
| Initial customer permissions entitlements | x | |
| Create IP pools for initial configuration | x | |
| Deploy VTEPs (host preparation) | x | |
| Deploy NSX controllers | x | |
| Troubleshooting infrastructure | x | |
| Configure transport zones | x | |
| Configure VXLAN (host preparation) | x | |
| Create an NSX Edge | x | |
| Deploy a distributed logical router | x | |
| Deploying VXLANs | x | |
| Give access to customer-created role | x |