NSX managed services#
Rackspace offers 24x7x365 support for Rackspace Private Cloud powered by VMware (RPC-VMware). Rackspace is one of VMware's largest global Cloud Provider Program partners, with elevated access to technical specialists for rapid resolution of unexpected software-related issues within the VMware stack.
Rackspace's VMware Certified Professionals (VCPs) assist in the architecture, deployment, and troubleshooting of the RPC-VMware environment. Rackspace monitors and maintains the VMware software stack, including installing and configuring the RPC-VMware services and any add-on services, backing up and restoring the VMware service VMs as needed, and monitoring the hypervisors for hardware issues and availability.
Rackspace provides the following services for NSX:
- Installation and initial configuration
- Monitor for NSX Manager failure
- Troubleshoot and remediate NSX Manager failures
- Patch and upgrade of NSX components