MBU managed services#
Rackspace provides support to keep the Managed Backup (MBU) service available and functioning correctly. Rackspace ensures that the MBU proxy VMs and other components are running and that backups are successful.
Rackspace is not responsible for ensuring that VM-based applications work successfully following VM restoration, but you can work with Rackspace to restore VMs as you proactively test the ability to restore application functionality.
For information about Rackspace Support Services related to all RPC-VMware components, see the Rackspace Private Cloud powered by VMware Customer Handbook.