The Guest OS Services (GOSS) uses an indexing service as well as an enrollment process to enable GOSS for VMs that you specify.
Virtual machine indexing#
Rackspace will configure an indexing service to connect to your vCenter server. The indexer will create Configuration Management Data Base (CMDB) entries for each virtual machine that you create in the RPC-VMware environment. The virtual machines that have been indexed will become visible to you in the MyRackspace Portal. This will enable you to enroll the indexed VMs in GOSS. Each indexed VM will have a vCenter attribute added to the VM container object in vCenter.
Do not change or remove the attribute or you will not be able to enroll the VM in GOSS.
If you add GOSS to your RPC-VMware environment after VMs have been created. It will be necessary to request that CMDB entries for VMs that you wish to enroll in GOSS be created so that you can use the automated enrollment process.
At this time, the indexing service does not automatically remove the CMDB entry for VMs that were indexed but have subsequently been deleted by you. You will to see CMDB entries for deleted VMs until you request the removal of the entry by your account team.
Future development of GOSS automation processes might remove this limitation and enable automation to remove CMDB entries for deleted VMs.
The service enrollment process allows you to provide Rackspace with a list of the virtual machines that you want to enable GOSS on, indicate the specific services desired and to provide Rackspace with OS login credentials that will be used to perform changes, updates and additions to the operating system. The service enrollment is an automated process. Any failures in the automated processes might result in manual remediation efforts to complete the enrollment.