Spheres of support#
The Disaster Recovery add-on for Rackspace Private Cloud powered by VMware comes in two levels: Essential and Managed. Both levels are deployed with the same components and only differ only in how they are supported by Rackspace.
Essential#
| Rackspace | Customer | |
|---|---|---|
| vSphere Replication deployment | ✔ | |
| vSphere Replication site pairing | ✔ | |
| SRM service monitoring | ✔ | |
| SRM installation | ✔ | |
| SRM site pairing | ✔ | |
| SRM inventory mappings(1) | ✔ | ✔ |
| SRM placeholder datastore | ✔ | |
| vSphere Replication - configure VM replication | ✔ | |
| vSphere Replication - service monitoring | ✔ | |
| vSphere Replication - monitor RPO | ✔ | |
| vSphere Replication - monitor VM status | ✔ | |
| vSphere Replication - stop VM replication | ✔ | |
| SRM - configure VM protection | ✔ | |
| SRM - configure VM boot priority | ✔ | |
| SRM - configure IP customization rules | ✔ | |
| SRM - configure protection groups | ✔ | |
| SRM - configure recovery plans | ✔ | |
| SRM - run recovery plan in test mode(2) | ✔ | |
| SRM - run recovery plan in planned migration mode(2) | ✔ | |
| SRM - run recovery plan in disaster recovery mode(2) | ✔ | |
| SRM - add VM to protection group | ✔ | |
| SRM - add VM to recovery plan | ✔ | |
| SRM - remove VM from protection group | ✔ | |
| SRM - remove VM from protection group | ✔ |
- Customer-created logical switches might need to be mapped to the recovery site.
- Additional Rackspace teams might need to be involved during Recovery Plan operations.
Managed#
| Rackspace | Customer | |
|---|---|---|
| vSphere Replication deployment | ✔ | |
| vSphere Replication site pairing | ✔ | |
| SRM service monitoring | ✔ | |
| SRM installation | ✔ | |
| SRM site pairing | ✔ | |
| SRM inventory mappings(1) | ✔ | |
| SRM placeholder datastore | ✔ | |
| vSphere Replication - configure VM replication | ✔ | |
| vSphere Replication - service monitoring | ✔ | |
| vSphere Replication - monitor RPO | ✔ | |
| vSphere Replication - monitor VM status | ✔ | |
| vSphere Replication - stop VM replication | ✔ | |
| SRM - configure VM protection | ✔ | |
| SRM - configure VM boot priority | ✔ | |
| SRM - configure IP customization rules | ✔ | |
| SRM - configure protection groups | ✔ | |
| SRM - configure recovery plans | ✔ | |
| SRM - run recovery plan in test mode(2) | ✔ | ✔ |
| SRM - run recovery plan in planned migration mode | ✔ | |
| SRM - run recovery plan in disaster recovery mode(2) | ✔ | ✔ |
| SRM - add VM to protection group | ✔ | |
| SRM - add VM to recovery plan | ✔ | |
| SRM - remove VM from protection group | ✔ | |
| SRM - remove VM from protection group | ✔ |
- If required, notify Rackspace of any customer-created logical switches to create the network mapping.
- Additional Rackspace teams might need to be involved during recovery plan operations.