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Spheres of support#

The Disaster Recovery add-on for Rackspace Private Cloud powered by VMware comes in two levels: Essential and Managed. Both levels are deployed with the same components and only differ only in how they are supported by Rackspace.

Essential#

  Rackspace Customer
vSphere Replication deployment ✔  
vSphere Replication site pairing ✔  
SRM service monitoring ✔  
SRM installation ✔  
SRM site pairing ✔  
SRM inventory mappings(1) ✔ ✔
SRM placeholder datastore ✔  
vSphere Replication - configure VM replication   ✔
vSphere Replication - service monitoring ✔  
vSphere Replication - monitor RPO   ✔
vSphere Replication - monitor VM status   ✔
vSphere Replication - stop VM replication   ✔
SRM - configure VM protection   ✔
SRM - configure VM boot priority   ✔
SRM - configure IP customization rules   ✔
SRM - configure protection groups   ✔
SRM - configure recovery plans   ✔
SRM - run recovery plan in test mode(2)   ✔
SRM - run recovery plan in planned migration mode(2)   ✔
SRM - run recovery plan in disaster recovery mode(2)   ✔
SRM - add VM to protection group   ✔
SRM - add VM to recovery plan   ✔
SRM - remove VM from protection group   ✔
SRM - remove VM from protection group   ✔
  1. Customer-created logical switches might need to be mapped to the recovery site.
  2. Additional Rackspace teams might need to be involved during Recovery Plan operations.

Managed#

  Rackspace Customer
vSphere Replication deployment ✔  
vSphere Replication site pairing ✔  
SRM service monitoring ✔  
SRM installation ✔  
SRM site pairing ✔  
SRM inventory mappings(1) ✔  
SRM placeholder datastore ✔  
vSphere Replication - configure VM replication ✔  
vSphere Replication - service monitoring ✔  
vSphere Replication - monitor RPO ✔  
vSphere Replication - monitor VM status ✔  
vSphere Replication - stop VM replication ✔  
SRM - configure VM protection ✔  
SRM - configure VM boot priority ✔  
SRM - configure IP customization rules ✔  
SRM - configure protection groups ✔  
SRM - configure recovery plans ✔  
SRM - run recovery plan in test mode(2) ✔ ✔
SRM - run recovery plan in planned migration mode ✔  
SRM - run recovery plan in disaster recovery mode(2) ✔ ✔
SRM - add VM to protection group ✔  
SRM - add VM to recovery plan ✔  
SRM - remove VM from protection group ✔  
SRM - remove VM from protection group ✔  
  1. If required, notify Rackspace of any customer-created logical switches to create the network mapping.
  2. Additional Rackspace teams might need to be involved during recovery plan operations.