Administration and maintenance#
To maintain optimal database performance throughout the lifetime of client solutions, Rackspace performs the following activities:
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Migration#
Migrating databases can be complex, time-consuming, and costly if not executed properly. Rackspace DBAs analyze, capture, and recreate a clients’ existing requirements as a part of “go-live”. They also facilitate the following items:
- Initial environment assessment and recommendations.
- Client in-house database migrations to Rackspace facilities.
- Non-Rackspace hosted database migrations to Rackspace facilities.
- Physical to virtual migrations (P2V) for legacy environments.
- Vendor-to-vendor migrations (such as, Oracle to Microsoft SQL Server) are possible in conjunction with a Professional Services migration engagement.
Security management#
Rackspace advanced security and encryption services help protect the integrity of client databases and comply with third-party security standards.
Oracle#
- Deploy and configure the advanced security option for tablespace and network encryption (TDE).
- Work with the Rackspace Security team on third-party encryption software (TDE).
Microsoft SQL Server#
- Work with the Rackspace Security team on third-party encryption software (TDE).
- Deploy and configure Microsoft encryption software (TDE).
All other vendors#
- Work with the Rackspace Security team to deploy Payment Card Industry (PCI) compliant solutions.
- Enable the auditing features built into the database products, as requested.
DB clustering and high availability#
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Auditing#
Rackspace provides the following customized vendor-supplied auditing features to assist client compliance objectives:
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