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  • Microsoft Private Cloud Hyper-V Customer Handbook
  • About Microsoft Hyper-V
    • Roles and responsibilities
      • Managed virtual machines
      • Unmanaged virtual machines
    • Licensing
      • Virtual machine licensing
  • Getting started with Microsoft Hyper-V
    • Microsoft Hyper-V architecture
    • Microsoft Hyper-V features
      • Rackspace Hyper-V managed services
    • Microsoft Server 2016
    • Add-on services
      • Hyper-V Replica
        • Hyper-V Extended Replication
        • Requesting a failover
      • Cloud Replication for Hyper-V
        • Requesting a failover
  • Microsoft Hyper-V user manual
    • Manage permissions
      • Assigning permissions by user
      • Assigning permissions by product
      • Managing groups
      • Changing global permissions
    • Credentials management
      • Windows Server 2016 (v2)
        • Rackspace
        • Customer
      • Windows Server 2012 (v1)
        • Rackspace
        • Customer
    • Datastore overhead
      • Why does Rackspace require this?
      • What else can consume space on my datastores?
    • Ordering virtual machines
      • Virtual machine OS images
      • Create a new managed virtual machine
      • Create a new unmanaged virtual machine
      • Converting unmanaged VM to managed
    • Managing virtual machines
      • Start or resume a virtual machine
      • Shut down a virtual machine
      • Checkpoint a virtual machine
        • Reverting a checkpoint
        • Delete a checkpoint
      • Export virtual machines
      • Resize virtual hard disks
      • Making a virtual machine highly available
      • Remove and delete virtual machines
    • Decommissioning virtual machines and hypervisors
    • Virtual Fibre Channel SAN
      • Deploying virtual SAN
    • Migrating from Server 2012 to 2016
  • Frequently asked questions
  • Additional resources
    • SLA information
    • Additional links
  • Disclaimer

Credentials management#

Windows Server 2016 (v2)#

Rackspace#

Rackspace maintains a formal password policy in accordance with ISO27001 requirements for Rackspace to have credentials for your environment. These credentials give Rackspace the ability to provide managed services and enable automation.

While customers have full administrator access to modify passwords and accounts as they feel necessary, Rackspace advises against making changes to the Rackspace account to avoid impacting your support experience. If modifications are made, contact Support to ensure Rackspace recorded credentials are updated.

Customer#

As part of your Hyper-V deployment, customer domain accounts are created to provide access to hypervisors and the Hyper-V Management Console.

Additional users can be added at any time through a support ticket request.

Windows Server 2012 (v1)#

Rackspace#

Rackspace maintains a formal password policy in accordance with ISO27001 requirements for Rackspace to have credentials for your environment. These credentials give Rackspace the ability to provide managed services and enable automation.

While customers have full administrator access to modify passwords and accounts as they feel necessary, Rackspace advises against making changes to the Rackspace account to avoid impacting your support experience. If modifications are made, contact Support to ensure Rackspace recorded credentials are updated.

Customer#

Microsoft Hyper-V customers on Windows Server 2012 R2 (v1) are joined to self-hosted domains within their Hyper-V clusters.

Additional users can be added at any time, through a support ticket request.

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