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Credentials management#

Windows Server 2016 (v2)#

Rackspace#

Rackspace maintains a formal password policy in accordance with ISO27001 requirements for Rackspace to have credentials for your environment. These credentials give Rackspace the ability to provide managed services and enable automation.

While customers have full administrator access to modify passwords and accounts as they feel necessary, Rackspace advises against making changes to the Rackspace account to avoid impacting your support experience. If modifications are made, contact Support to ensure Rackspace recorded credentials are updated.

Customer#

As part of your Hyper-V deployment, customer domain accounts are created to provide access to hypervisors and the Hyper-V Management Console.

Additional users can be added at any time through a support ticket request.

Windows Server 2012 (v1)#

Rackspace#

Rackspace maintains a formal password policy in accordance with ISO27001 requirements for Rackspace to have credentials for your environment. These credentials give Rackspace the ability to provide managed services and enable automation.

While customers have full administrator access to modify passwords and accounts as they feel necessary, Rackspace advises against making changes to the Rackspace account to avoid impacting your support experience. If modifications are made, contact Support to ensure Rackspace recorded credentials are updated.

Customer#

Microsoft Hyper-V customers on Windows Server 2012 R2 (v1) are joined to self-hosted domains within their Hyper-V clusters.

Additional users can be added at any time, through a support ticket request.