Virtual Machine Recovery is a fully-managed backup and recovery service provided by Rackspace specifically for VMware Server Virtualization environments that are hosted in the Rackspace data centers. It is powered by Rackspace Managed Backup and VMware’s API for Data Protection (VADP). It provides 24-hour RPO and 12-hour RTO.
The following diagram illustrates the architecture of VM Recovery.
Following are some of the key features of VM Recovery:
- Fully managed backup and recovery 24x7x365.
- VM image-level backup and recovery.
- Individual file-level backup and recovery.
- Database and application specific backup and recovery (using guest OS agents).
- 24-hour Recovery Point Objective (RPO) and 12-hour Recovery Time Objective (RTO).
- Rackspace initiation of restoration of customer data stored onsite within 2 hours of the time customer requests the restore via a support ticket.
- Rackspace initiation of restoration of customer data stored offsite within 6 hours of the time customer requests the restore via a support ticket.
- Providing the following benefits when compared to guest OS based
- Smaller backup window.
- Protected powered-off VMs.
- Reduced load on ESXi host and VMs.
- Increased recovery scenarios (provides VM image-level backup and recovery).
- Faster RTOs.
- MyRackspace portal allowing the customer to view backup configuration, status, and history. Also enables the customer to request backup policy changes and submit restore requests.
Roles and responsibilities#
The following table identifies the roles and responsibilities for the customer and Rackspace.
|Backup||Defines the backup and recovery requirements for VMs and applications.||Implements the appropriate hypervisor proxies, VM configuration and application backup agents.|
|Monitoring||Monitors backup operations.|
|Recovery||Requests full VM, individual file, or application-level recovery as needed.||Performs the recovery.|
Official terms and conditions#
- A minimum of 15% free disk space is required on all VMware datastores containing virtual machines. Virtual machine backup jobs are stopped if less than 5% free disk space is available.
- VM Recovery Proxy uses VMware hypervisor snapshot functionality as a basis for backups and supports backups of up to 4 virtual machines simultaneously and up to a total of 40 virtual machines or 3TB of data within 24 hours.
- VM Recovery Proxy provides file, folder, and virtual machine image recovery options.
- Backup and restore times depend on usage of hypervisor and network during running processes.
- Client-based data de-duplication is utilized in order to reduce backup times.
See the official terms and conditions at the following locations: