As part of the of the onboarding process, Rackspace provides credentials to enable you to access the MyRackspace portal. This portal is your source for ticketing and viewing invoices.
We recommend you to take a moment to watch the Rackspace 101 tutorial video found within Video Knowledge Base in the Community section of your MyRackspace portal. This featured video is designed to help you understand how to navigate through the portal.
You are able to access the preceding links only if you are a customer of Rackspace. This video shows you how to create a ticket, manage devices, and perform several administrative or technical tasks.