Subscription billing#

If you purchase a one or three year subscription, you are billed for reserved host capacity for the term of the subscription. You have the option to pay the full term up front or pay Rackspace in monthly installments with an additional finance fee.

Fees for Rackspace support are billed in monthly installments, and you are also billed in arrears, at on-demand rates, for metered usage charges and any host usage in excess of the committed capacity purchased in your subscription. Metered usage charges are IP address usage, IP address remaps, egress data, and protected VMs.